Personal injury advice from
Thompsons Solicitors
Your questions answered
The Legal Line provides help and guidance in plain English. The following questions and answers provide additional information about our personal injury service and are intended for general guidance only. If your question doesn’t appear here, email The Legal Line for a prompt, friendly response. Alternatively, call us on 0800 032 8511 or complete a compensation claim enquiry form.
Making a claim
Q. What type of claim do you accept?
Q. Does the accident have to occur in England?
Q. How do I know if I can make a claim?
Q. Am I entitled to any compensation?
Q. How much might my claim be worth?
Q. Who will actually deal with my claim?
Q. How often can I expect to receive an update on my claim?
Q. How do I make an enquiry?
Q. How long will it take before my case is settled?
Q. What happens when I win?
Q. What do I do next?
Q. Do I get a real lawyer?
Q. Why should I choose The Legal Line over other service providers?
Q. Can I make a compensation claim without instructing a solicitor?
Costs and risks
Q. Will I have to make a payment to use the service?
Q. Do I have to pay any fees at all?
Q. How is the cost of my claim funded?
Q. What do I stand to lose if my claim is unsuccessful?
Q. Do I have to get a loan?
Q. Will I have to pay my opponent’s costs if I lose?
Q. Does this information apply to everyone?
Q. Is my job at risk if I make a claim against my employer after an accident at work?
About The Legal Line
Q. Who are The Legal Line?
Q. What does The Legal Line actually do?
Q. How does The Legal Line make money?
Q. How is The Legal Line different from injury claims companies?
Q. How do I contact The Legal Line?
Miscellaneous
Q. What is meant by ‘Cost Free - Risk Free?
Q. When is litigation (‘After The Event’) insurance used?
Q. Will I have to go to court?
Q. Will I need to attend any meetings?
Q. If I decide to proceed what happens next?
Q. What is an expert witness?
Q. Why are there so many injury claims companies?
Using this site
Q. Can I obtain legal advice from a solicitor via email?
Q. If I provide my personal details, are they kept safe?
Q. Who can obtain assistance from The Legal Line?
Q. How accurate is the legal information on this site?
Q. How do I print from your site?
Time Limits to Bring Your Claim
Q. What is the time limitation period for making a claim?
Q. Are there any exceptions?
Q. Where can I obtain advice?
Contact us
Testimonials
"It wasn't realistic for me to work any more and the loss of my income placed an additional strain on us."
Jane Evans
Mother of Rebecca
Personal Injury News
